Sleep Better Shop

FAQs

Satisfaction Guaranteed

We stand by our products. If you are unsatisfied with your purchase, you may return the merchandise for a full refund or exchange. Your satisfaction is our top priority and will do everything we can to ensure an excellent customer experience.

Exchanges

To Return or Exchange a product, please click here:  Returns & Exchanges

We don’t charge for exchanges! Please complete the Returns & Exchanges form and we'll provide you with return instructions. Any return or exchange must be initiated within 30 days of receipt of your order. Refunds will be issued via the same card/payment method with which the order was placed.

Having Trouble Ordering?

If you’re running into trouble placing an order, please ensure that your browser accepts cookies from our site. It’s also important that you are using the latest software version of your web browser. If you are still unsuccessful, try clearing your browser’s cache and then restarting your computer. 

Domestic (U.S.) Shipping

The Sleep Better Shop offers a variety of shipping options. Charges start as low as $3.99, but vary depending on the size and weight of your complete order.

If you’d like to find your exact shipping costs, add your product(s) to the shopping cart and choose your preferred shipping method. You wont need to enter any addition personal information to view your charges, and will have multiple opportunities to review or modify your order before completing the transaction.

International Shipping

We are sorry, but at this time SleepBetterShop.com does not offer International Shipping.

Our Privacy Policy 
When you do business with us, your personal information will be kept confidential and secure. We respect your privacy and assure you that we will maintain and use this information only for the purpose of fulfilling your orders with us.

Order Information 
We will never rent or sell your name, address, email address, or personal information to any third party without your permission. All payment processing is done through Paypal. SleepBetterShop.com does not collect or retain any financial information from its customers.

Email
 For individuals that have signed up for our mailing list, we occasionally send emails announcing new products and promotions. Your contact information will never be shared with any other party or business. If you wish to be removed from our mailing list, please contact us.

Our Location

We are located in Portland, Oregon. We take our customer service seriously. When you shop with us, you’re dealing with real people, right in our offices. The mailing address SleepBetterShop.com is:

SleepBetterShop.com
12645 NE Marx St.
Portland, OR 97230
USA



If you would like to make an exchange or return, please click here:  Returns & Exchanges


Any other questions?

If you still have any questions, please don’t hesitate to shoot us an e-mail. We’ll get back to you as soon as possible!

We're sorry, but we are not able to handle customer requests by phone.